
Families in Birmingham want two things from home care. They want support that is safe and reliable, and support that respects language, food, faith and family routines. This guide explains how home care in Birmingham works with Caring Care, what it costs, how council funding is assessed, and how we match carers so daily life feels familiar and dignified.
Key takeaway: When care is tailored to culture, language and routine, wellbeing improves, risks fall and families feel confident keeping loved ones at home.
If you are new to home care, start with our Home Care Guide for the basics of assessment, planning and safeguarding.
Home care is flexible. Visits can focus on one task or provide a full routine:
Care works best when everyone feels understood. During the assessment we record:
If memory loss is part of the picture, routines and clear communication are essential. See Dementia Awareness: The Importance of Home Care for practical tips.
A senior coordinator visits your home to understand needs, risks and priorities. We agree goals, for example safer morning routines or building gentle independence after a hospital stay. The care plan sets out tasks, timings and preferences so any member of your small, consistent team can follow it. Reviews are regular, and you can contact our on call line at any time.
Home care should fit around life, not the other way round. Options include:
If a situation is urgent, our team can help stabilise things quickly. Read our guide to Emergency Home Care on the Knowledge Hub to see what happens first.
You can fund care privately, through direct payments, or through a council arranged package. We explain pricing clearly before any visit takes place. For a broader overview, read Understanding Home Care Costs. Families may also find NHS guidance on getting care and support at home useful, along with Birmingham City Council Adult Social Care information on assessments and contributions.
Tip: If you are considering direct payments, ask the council about prepayment cards and what they will cover. We can provide quotes and visit schedules that match your budget.
Same day starts are common when a ward confirms discharge. To make this safe:
For a detailed checklist, see Home Care After Hospital Discharge.
We provide home care across the city, including Edgbaston, Harborne, Selly Oak, Northfield, Kings Heath, Moseley, Sparkhill, Small Heath, Bordesley Green, Aston, Erdington, Sutton Coldfield, Perry Barr and Handsworth. If you are just outside these areas, call and we will confirm availability.
Caring Care is a CQC regulated provider. All carers are DBS checked, trained and supervised. New team members shadow experienced carers before working alone. We keep visit notes and medication records, and managers complete regular spot checks. You can request the same small team for continuity, which helps trust and reduces anxiety.
How quickly can you start
Often within 24 to 72 hours once the assessment is complete. Same day starts may be possible after hospital discharge.
Can you match a carer to our language and culture
We absolutely will try our nest. We record preferences at assessment and match carers based on skills and compatibility.
Do you support medication administration
Yes, where the assessment identifies a need. See Medication Management for how we keep this safe.
Do you offer overnight or live in options
Yes. Read Overnight Home Care and Understanding 24 Hour Care for details.
What if our needs change
We review regularly and can increase or reduce support quickly.
Call 0330 056 3111 or complete the form on our Contact page. You can also explore our Services to see how we can help. We will listen carefully, explain costs clearly and design a plan that fits your family and your city.

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