Home Shopping Support Across West Midlands & Staffordshire

Shopping support is help getting the groceries, prescriptions and everyday essentials you need. A carer can do the shopping for you or go with you, so you keep choosing what you buy even when getting to the shops is difficult. Caring Care provides shopping support across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell and Staffordshire.

Get a Free Care Assessment

WHAT WE PROVIDE

What Does Shopping Support Include?

We work from your own list and preferences. Shopping can be a regular weekly visit or added to your existing care visits.

Grocery Shopping

Your weekly shop done for you from your own list, including the brands you like.

Accompanied Shopping

A carer goes with you to the shops so you can choose things yourself.

Prescription Collection

Picking up medication and other items from the pharmacy.

Errands

Post office visits, paying in-person bills and other everyday errands.

Unpacking and Storing

Shopping put away, cupboards organised and out-of-date food cleared.

Meal Planning

Help writing a shopping list around balanced meals for the week.

Who Is Shopping Support For?

Shopping support helps anyone who finds it hard to get out, carry shopping or manage a trip to the shops alone.

  • ✓Older adults who no longer drive or use public transport
  • ✓People with limited mobility or who cannot carry heavy bags
  • ✓Those recovering from illness, surgery or a hospital stay
  • ✓People who would like company and support while shopping
  • ✓Adults with disabilities or sight loss
  • ✓Families who live too far away to help with the weekly shop

WHERE WE WORK

Shopping Support Across West Midlands & Staffordshire

We provide shopping support throughout the West Midlands and Staffordshire. Select your area for local information, team details and the services available near you.

Why Choose Caring Care for Shopping Support?

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Rated Good by the CQC

Our services are regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good. You can read our reports on the CQC website.

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Directly Employed Carers

We employ all our carers directly, never agency workers. That means consistent faces, thorough training and full accountability for your care.

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Flexible Weekly Care

Care is arranged around your week and adjusted as your needs change. Add visits, reduce them or change the times, with a straightforward notice period rather than a long tie-in.

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Over 1 Million Visits Per Year

Our experienced team delivers more than one million care visits a year across the West Midlands, supporting hundreds of families.

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NHS and Local Authority Approved

We hold over 16 contracts with local authorities and NHS trusts across the West Midlands, a mark of the confidence health commissioners place in us.

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Free Care Assessment

We start with a no-obligation home visit to understand your needs and build a care plan around your routine, preferences and health requirements.

How to Arrange Shopping Support

1

Contact us

Call us or complete the contact form. We arrange a free home visit at a time that suits you.

2

Care assessment

A member of our team meets you at home to understand your needs, preferences and daily routine.

3

Care plan agreed

We build a personalised care plan and agree the schedule, visit length and any specialist requirements.

4

Care begins

You are introduced to your carers and care starts, usually within 24 to 48 hours of your assessment.

COMMON QUESTIONS

Frequently Asked Questions about Shopping Support

What is a shopping service?

It is help from a carer to get groceries, prescriptions and household essentials. The carer can shop on your behalf or come with you, then help unpack and put things away.

Can a carer take me shopping with them?

Yes. Accompanied shopping lets you choose your own items with a carer there to help with getting around, reaching and carrying.

How is the shopping paid for?

We agree a clear arrangement with you or your family before the service starts, and carers keep receipts so every purchase can be checked.

How much does shopping support cost?

The cost depends on the length and number of visits. Contact us for transparent, personalised pricing.

Can carers collect prescriptions too?

Yes. Carers can collect prescriptions and other pharmacy items as part of a shopping visit or your regular care.

Is shopping support regulated by the CQC?

Yes. Our shopping support is regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good in all areas of the inspection. All carers are directly employed, fully trained and DBS-checked.

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