Hygiene & Personal Care Across West Midlands & Staffordshire

Personal hygiene care is help with bathing, showering, oral care and grooming, given in a way that protects privacy and keeps you as independent as possible. Staying clean and well presented matters for health as much as confidence, reducing the risk of skin problems and infection. Caring Care provides personal hygiene care across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell and Staffordshire.

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WHAT WE PROVIDE

What Does Personal Hygiene Care Include?

We follow your own routine and preferences, and only help with the parts you find difficult. A male or female carer can be arranged where you have a preference.

Bathing and Showering

Safe, unhurried help getting in and out of the bath or shower and washing.

Oral and Denture Care

Help with brushing teeth, cleaning dentures and keeping the mouth healthy.

Hair Care and Shaving

Washing and styling hair, shaving and everyday grooming.

Skin Care

Applying creams as directed and checking for sore or broken skin.

Hand and Nail Care

Keeping hands and nails clean, with any concerns passed on to a podiatrist or nurse.

Continence Care

Discreet support with continence products and staying fresh and comfortable.

Who Is Personal Hygiene Care For?

Hygiene care supports anyone who finds bathing or grooming difficult, tiring or unsafe.

  • ✓Older adults who are unsteady in the bath or shower
  • ✓People with arthritis, limited mobility or poor balance
  • ✓Those living with dementia who need prompting or reassurance
  • ✓People recovering from surgery or injury
  • ✓Adults with physical or learning disabilities
  • ✓Anyone whose family is finding intimate care difficult to provide

Personal Hygiene Care vs Personal Care

Personal hygiene care focuses on washing, oral care and grooming. Personal care is broader and also covers dressing, toileting, mobility, medication and mealtime support. If you need help beyond hygiene, we can include it in the same care plan with the same carers.

WHERE WE WORK

Personal Hygiene Care Across West Midlands & Staffordshire

We provide personal hygiene care throughout the West Midlands and Staffordshire. Select your area for local information, team details and the services available near you.

Why Choose Caring Care for Personal Hygiene Care?

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Rated Good by the CQC

Our services are regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good. You can read our reports on the CQC website.

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Directly Employed Carers

We employ all our carers directly, never agency workers. That means consistent faces, thorough training and full accountability for your care.

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Flexible Weekly Care

Care is arranged around your week and adjusted as your needs change. Add visits, reduce them or change the times, with a straightforward notice period rather than a long tie-in.

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Over 1 Million Visits Per Year

Our experienced team delivers more than one million care visits a year across the West Midlands, supporting hundreds of families.

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NHS and Local Authority Approved

We hold over 16 contracts with local authorities and NHS trusts across the West Midlands, a mark of the confidence health commissioners place in us.

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Free Care Assessment

We start with a no-obligation home visit to understand your needs and build a care plan around your routine, preferences and health requirements.

How to Arrange Personal Hygiene Care

1

Contact us

Call us or complete the contact form. We arrange a free home visit at a time that suits you.

2

Care assessment

A member of our team meets you at home to understand your needs, preferences and daily routine.

3

Care plan agreed

We build a personalised care plan and agree the schedule, visit length and any specialist requirements.

4

Care begins

You are introduced to your carers and care starts, usually within 24 to 48 hours of your assessment.

COMMON QUESTIONS

Frequently Asked Questions about Personal Hygiene Care

What is personal hygiene care?

Personal hygiene care is help with bathing, showering, oral care, hair care, shaving and skin care. It is delivered with respect for privacy and dignity, and supports health as well as confidence.

How often should an older person bathe or shower?

It depends on the person, their skin and their preferences. Many people prefer a full bath or shower a few times a week with a daily wash in between. We follow the routine you are comfortable with.

Can I choose a male or female carer?

Yes. We understand hygiene care is personal, so we do our best to match you with a male or female carer according to your preference, and to keep the same familiar faces visiting you.

How much does personal hygiene care cost?

The cost depends on the length and number of visits. Contact us for transparent, personalised pricing.

What if my relative refuses help with washing?

This is common, particularly with dementia. Our carers take time to build trust, offer choices and work at the person's pace. We never force care, and we keep the family informed.

Is personal hygiene care regulated by the CQC?

Yes. Our personal hygiene care is regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good in all areas of the inspection. All carers are directly employed, fully trained and DBS-checked.

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