Hospital Discharge Home Care Across West Midlands & Staffordshire
Hospital discharge care is support at home in the days and weeks after a hospital stay, so recovery continues safely in familiar surroundings. We work with the discharge team, your family and community health professionals to agree a plan before you leave the ward, then provide the practical help that makes coming home manageable. Caring Care provides hospital discharge care across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell and Staffordshire.
Get a Free Care AssessmentWHAT WE PROVIDE
What Does Hospital Discharge Care Include?
Every plan is built around the discharge summary and what you need to recover well. Support can be short-term while you regain strength, or continue for as long as it is useful.
Discharge Planning
Working with the ward, discharge coordinators and your family so care is ready for the day you come home.
Settling Back In
Being there on the day of discharge to make sure the home is warm, safe and stocked.
Personal Care
Help with washing, dressing and toileting while strength and confidence return.
Medication Support
Prompting and administering new or changed medication as prescribed, with accurate records.
Mobility and Transfers
Safe help moving around the home and following the advice of physiotherapists and occupational therapists.
Meals and Hydration
Preparing nourishing meals and drinks to support recovery.
Working With Health Teams
Following guidance from district nurses, GPs and therapists, and reporting any concerns promptly.
Household Help
Light housework, laundry and shopping while you are not able to manage them yourself.
Regular Reviews
Adjusting visits as you recover, whether that means reducing support or moving to a longer-term plan.
Who Is Hospital Discharge Care For?
Discharge care helps anyone who is medically ready to leave hospital but not yet able to manage alone at home.
- ✓People recovering from surgery, a fall or a fracture
- ✓Those coming home after a stroke, heart problem or serious illness
- ✓Older adults who have lost strength or confidence during a hospital stay
- ✓People whose NHS reablement support is coming to an end
- ✓Families who want to avoid a delayed discharge or a move into a care home
- ✓Anyone who lives alone and needs support while they recover
WHERE WE WORK
Hospital Discharge Care Across West Midlands & Staffordshire
We provide hospital discharge care throughout the West Midlands and Staffordshire. Select your area for local information, team details and the services available near you.
Why Choose Caring Care for Hospital Discharge Care?
Rated Good by the CQC
Our services are regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good. You can read our reports on the CQC website.
Directly Employed Carers
We employ all our carers directly, never agency workers. That means consistent faces, thorough training and full accountability for your care.
Flexible Weekly Care
Care is arranged around your week and adjusted as your needs change. Add visits, reduce them or change the times, with a straightforward notice period rather than a long tie-in.
Over 1 Million Visits Per Year
Our experienced team delivers more than one million care visits a year across the West Midlands, supporting hundreds of families.
NHS and Local Authority Approved
We hold over 16 contracts with local authorities and NHS trusts across the West Midlands, a mark of the confidence health commissioners place in us.
Free Care Assessment
We start with a no-obligation home visit to understand your needs and build a care plan around your routine, preferences and health requirements.
How to Arrange Hospital Discharge Care
Contact us
Call us or complete the contact form. We arrange a free home visit at a time that suits you.
Care assessment
A member of our team meets you at home to understand your needs, preferences and daily routine.
Care plan agreed
We build a personalised care plan and agree the schedule, visit length and any specialist requirements.
Care begins
You are introduced to your carers and care starts, usually within 24 to 48 hours of your assessment.
COMMON QUESTIONS
Frequently Asked Questions about Hospital Discharge Care
How quickly can home care start after hospital discharge?
Same-day and next-day starts are normal in the West Midlands if the provider has capacity in your area. Caring Care can usually confirm cover within a few hours of the call, including same-day.
Is discharge care from the NHS free?
The first 6 weeks of NHS reablement are free. If the person qualifies for NHS Continuing Healthcare, the whole ongoing package is free. Otherwise, means-tested council funding or private funding applies.
What is the Discharge to Assess model?
A change in NHS policy that moved long-term care assessment out of the hospital and into the home. The idea is to discharge sooner, then assess what long-term support is needed in a familiar environment. It applies to most West Midlands trusts.
Can I choose my own home care provider on discharge?
Yes if you're self-funding or holding a Direct Payment. If care is council-arranged, you can still request a specific CQC-registered provider from the council's approved list.
What happens if the first care package isn't enough?
Ask for an uplift within the first 72 hours. Care packages get reviewed and increased regularly in the West Midlands. If the provider agrees it's not enough, they can support the review request.
Is hospital discharge care regulated by the CQC?
Yes. Our hospital discharge care is regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good in all areas of the inspection. All carers are directly employed, fully trained and DBS-checked.
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GET IN TOUCH
Caring Care
Units 4 & 5, Hatherton Court,22 Hatherton Street, Walsall, WS4 2LA
Tel: 0330 056 3111
Email: info@caringcare.co.uk
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